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Deposit/Withdrawal FAQ's

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What is Forex Trading?

How to Trade Forex?

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Product Sheet

General FAQ’s

Technical FAQ’s

Deposit/Withdrawal FAQ’s

Trading Glosary

Deposit/Withdrawal FAQs

We are here to help you!

Below you will find a list of answers to your Forex trading questions.

 
Can I deposit through a third-party?

All deposits need to be made from a payment account that has the same name as the name on your trading account.

How long does it take to withdraw funds?

Funds are processed within 24 hours on weekdays after a request has been made through the Client Portal, but this can be delayed in some cases. In case you make a withdrawal request over the weekend, it will get processed the very next business day.

How do I deposit funds into my live trading account?

There are numerous ways to fund your live trading account, including: Bank Wire, Credit Card, & POLi Payments.

Why has my deposit been rejected?
Sometimes the deposit transaction can get cancelled or the servers may timeout which can lead to the deposit getting rejected. You can reach out to our support team in case your payment has already been deducted and we will be happy to assist you.
Where can the funds be withdrawn to?
Withdrawals are returned with the same method that you use for deposit. We cannot refund the deposit to a different payment method. In case multiple methods are used for deposit, we will use the Visa/Mastercard as the first withdrawal method.

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